Your privacy is important to us. Shenzhen Jiuyi Technology Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.jooyfact.com , use our services, or interact with us through other means.

Scope of This Policy

This Privacy Policy applies to personal information collected by us in connection with our services offered through our website, mobile applications, and any related services, sales, marketing, or events (collectively, “Services”). It does not apply to information collected by third-party websites or services that you may access through our Services.

Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, phone number, postal address, payment information, and other details you choose to provide us with.
2. Usage Data: When you use our Services, we may automatically collect information about your device, browsing actions, and patterns, including IP address, browser type, internet service provider, referring/exit pages, clickstream data, and operating system.
3. Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and store your preferences and other information on your devices.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our Services
• To personalize your experience and tailor content to your preferences
• To process transactions and payments
• To communicate with you, including sending promotional materials and updates
• To improve our Services based on user feedback
• For compliance with legal obligations and to protect our rights

Disclosure of Your Information

We may disclose your personal information to:

• Our service providers and subcontractors who assist us in operating our Services
• Law enforcement, government authorities, or legal advisors in response to lawful requests
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally, in compliance with applicable laws, including the General Data Protection Regulation (GDPR) for EU residents.

Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal information
• Correct or update your personal information
• Delete your personal information
• Object to or restrict the processing of your personal information
• Withdraw your consent to the processing of your personal information

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or compliance with legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at:support@jooyfact.com or at 140, Building 5, Zhonggangxing Science and Technology Park, Longteng Community, Shiyan , Baoan, Shenzhen , Guangdong , China 518108 or contact us at +8615815598651 .

Compliance with Specific Regions

• United States: We comply with the California Consumer Privacy Act (CCPA) and other applicable state and federal laws.
• European Union: We adhere to the GDPR and ensure that data processing activities are lawful, fair, and transparent.
• Middle East: We comply with regional data protection regulations and ensure respect for Islamic data privacy principles.
• Japan: We comply with the Act on the Protection of Personal Information (APPI) and related guidelines.
• Russia: We comply with the Federal Law on Personal Data and ensure that data processing is carried out in accordance with the law.